ROCK HILL, S.C. — (April 10, 2017) Comporium announced that Matthew Dosch has been promoted to Executive Vice President and Chief Operating Officer. In his new role, Dosch will ensure that Comporium has the proper resources, processes and reporting methods in place to effectively meet the company’s customer service, revenue and other operating goals.
Prior to being promoted, Dosch held the role of Executive Vice President of Customer Operations and External Affairs, where he helped spearhead key strategic initiatives with an emphasis on Comporium’s sales and customer service functions. Among the projects he worked on during that time: modernizing the company’s Customer Contact Center; implementing a new retail store design and strategy; completing the realignment of Comporium’s Midlands and Brevard operational units; and orchestrating organizational changes to better align the company’s personnel with its strategic goals.
“I am pleased and humbled to be asked to serve our customers in this new capacity,” stated Dosch. “Every day our team at Comporium strives to ensure that we are always ready to meet our customers’ product and technology needs and exceed their service expectations. Comporium has been connecting the communities we serve for more than 120 years. The challenge ahead is to continue to find innovative ways to serve our customers in a rapidly changing environment.”
Dosch will continue to oversee the management of Comporium’s customer-facing workgroups, including business development, sales, installation and repair, and customer care in Brevard and Charlotte, North Carolina as well as York and Lancaster Counties and the Midlands of South Carolina. Dosch will also continue to have a vital role in Comporium’s legislative affairs, community relations and economic development activities, serving on boards including, but not limited to, the national Independent Telephone and Telecommunications Alliance, the Rock Hill Economic Development Corporation, the I-77 Alliance, Knowledge Park Leadership Group, the Arts Council of York County, and Winthrop University Foundation.
Prior to joining Comporium in 1994, Dosch was the manager of regulatory and legislative affairs for OPASTCO – the Organization for the Promotion and Advancement of Small Telecommunications Companies in Washington, DC. There he represented the views of small and rural local exchange carriers before the Federal Communications Commission, Congress, and other Federal agencies. Before that, he worked for the Telecom Publishing Group of Capitol Publications, a business newsletter publisher in Alexandria, Virginia.
Dosch is a graduate of Duke University with a double major in public policy studies and English. He lives in Fort Mill, South Carolina with his wife Megan and daughters Zoe, Elise, and Finley.
Comporium, Inc., headquartered in Rock Hill, S.C., is a diversified privately held communications company providing voice, video, data, wireless, smart home systems and advertising services. Comporium’s ventures include companies providing fiber transport and business solutions, data storage and managed services, smart devices and connected home/car services, and digital signage. For more information, please visit www.comporium.com.