Comprehensive Solution to eliminate multiple tools, simplify the operations and Improve Customer Experience
PLANO, TX – (June 30, 2017) – Centina Systems, a leading provider in network performance management and strategic assurance solutions for communications service providers (CSPs) worldwide, announced today that Comporium will deploy its NetOmnia™ suite of solutions to help improve network performance, operations and customer experience.
Comporium is a full-service communications company offering voice, Internet, digital video, wireless, and security, monitoring and automation services to customers across South Carolina.
With Centina’s NetOmnia solution, Comporium integrated an end-to-end solution that consolidates the monitoring and assurance of their networks, increasing agility and enabling them to proactively manage changing network, service and customer requirements. Centina’s NetOmnia solution enabled Comporium to replace their numerous monitoring tools into one reliable, easy-to-use solution and also allows them to provide an improved user experience via a Customer Portal.
“As a growing company, it is difficult to maintain a variety of monitoring tools which require constant development and customization,” said Jack Holladay, Executive Vice President of Technology and Facilities at Comporium. “Through exhaustive research of best in class industry solutions, we determined that Centina’s NetOmnia provides the most efficient combination of out-of-the-box functionality, configurability and ease-of-use.”
With NetOmnia, Comporium is able to proactively monitor and assure the performance of their end-to-end services as well as adhere to customer SLAs for commercial services. In addition, NetOmnia’s advanced analytics and real-time reporting enable Comporium to maintain and improve network performance and customer experience.
“Comporium’s record of low-cost, highly-reliable services as well as their commitment to customer experience, demonstrates a shared mission between our companies,” said Anand Gonuguntla, Co-founder and CEO of Centina Systems. “Centina is thrilled to be working with Comporium to consolidate and streamline its service assurance and to improve operational efficiencies and create an improved user experience for its customers.”
Learn more about how Centina Systems’ NetOmnia™ solution is redefining network performance management at www.centinasystems.com.
About Centina Systems
Centina Systems is the global leader in strategic service assurance and innovative network performance solutions. The company focuses on helping operators and enterprises worldwide support both established and emerging services and business models, through unparalleled end-to-end visibility into the operational performance of their infrastructure.
Centina’s NetOmnia™ family of assurance and management solutions have redefined the market approach to assurance, incorporating features like enhanced SLA management, real-time, visual data analytics, customizable reports and dashboards for dynamic network views, and an integrated, plug-and-play architecture that provides actionable intelligence across hundreds of device-types and multiple types of networks. For more information, visit www.centinasystems.com.
Comporium, Inc., headquartered in Rock Hill, S.C., is a diversified, privately-held communications company that employs nearly 1,200 people and provides data, video, voice, wireless, smart home systems and advertising services throughout the Carolinas. Comporium’s ventures include companies providing fiber transport and business solutions, data storage and managed services, smart devices and connected home/car services, and digital signage. For more information, please visit www.comporium.com.